As an administrator, you can configure the Monitor to send emails to operators and administrators when alerts occur. The Monitor supports the SMTP and MAPI protocols for sending emails.
Log in to the Monitor as an Administrator.
Click Tools » Administration.
Click Alert Notification.
Click Send Alert Notifications By Email.
Click either SMTP or MAPI for the Which Protocol Do You Want To Use To Send Alerts By Email? field.
Configure the other settings as required.
User Name Type the user name for the MAPI server.
Password Type the password for the MAPI server.
Server Specify which SMTP server to use. Type the server name or the IP address for the SMTP server. For example, SMTP.yourcompany.com.
Port Specify the port number to connect to on the SMTP server. The default is 25.
Sender Name Specify an alias for the sender's email address. For example, JoeSmith.
Sender Address Specify the email address of the sender. For example, firstname.lastname@example.org.
This SMTP Server Requires Authentication Select this option if your SMTP server requires authentication.
User Name Specify the user name to provide to SMTP servers requiring authentication.
Password Specify the password to provide to SMTP servers requiring authentication.
This SMTP Server Requires A Secure (TLS) connection Select this option if your SMTP server requires a TLS connection.
Trusted Certificate Type the path and file name of the certificate file the Monitor uses to authenticate with the SMTP server.
Certificate Company Type the name of the certificate authority or organization that issued the certificate. The SMTP server's and the Monitor's values must match.
Certificate Unit Type the certificate unit. This is also called the organizational unit. The SMTP server's and the Monitor values must match.
Certificate Name Type the certificate's common name. The SMTP server's and the Monitor values must match.
Alert notification options
Only Send Email Notifications For High-Priority Alerts Select this option if you want to receive email notifications only when high-priority alerts are issued. Medium and low priority alerts can still be viewed and resolved in the Alert List widget.
Do Not Send More Than The Given Number of Email Notifications Per Day Selecting this option limits the amount of email notifications sent to each user per day. Set the maximum number of notifications in the Email Notifications field. The default number is 25.
Once the user has received the maximum number of notifications, an email is sent that tells the user how to reset the notification limit. The limit is reset automatically at midnight, at which time the operator once again begins receiving email notifications. The operator can also manually reset the limit by clicking the Reset Email Notification Sent Count button in the Alert Notification window.
Click Send Test Email.
When prompted, enter an email address to send the test email to and click OK.
A test email is sent to the email address specified.
When an alert occurs, the Monitor sends alert emails to operators and administrators who have specified email addresses in their user accounts. These users receive emails for the resources that they are associated with. See Create Monitor users and Associating Monitor users with resources.
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