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SAP Sybase SQL Anywhere, on-demand edition 1.0 Support Package 3 » SAP Sybase SQL Anywhere, on-demand edition 1.0 » Troubleshooting and additional resources » How do I fix a cloud object that is in an undesirable state?

 

Repairing databases, servers, hosts, and backup copies

If a cloud object is in an undesirable state, then you can diagnose and repair the object.

Prerequisites

You must have the following privileges:

  • To diagnose an object, you must have the corresponding StartStop privilege

  • To repair an object, you must have the Administrator privilege

To repair a tenant database, the cloud server it is located on must be running. To repair a cloud server, the host it is located on must be running.

Context and remarks

If there are numerous cloud objects being created, started, or repaired, repairing a cloud object can take a significant amount of time.

If you are repairing a cloud server that has numerous tenant databases running on it, restarting all the databases may take a significant amount of time.

If the parent object is not running properly, repairing an object fails. For example, attempting to repair a database fails if the database is on a cloud server that is not running.

 Task
  1. Diagnose the object.

    1. On the Events panel, click Run new task.

    2. Click the diagnose task for the relevant cloud object.

    3. Specify the necessary parameters for the task and click Finish.

    The status of the object is updated to show the results of the diagnosis on the Overview panel of the object.

  2. If necessary, repair the object.

    1. On the Events panel, click Run new task.

    2. Click the repair task for the relevant cloud object.

    3. Specify the necessary parameters for the task and click Finish.

Results

The cloud object is repaired to its desired state.

Next

If the object could not be repaired to its desired state, but the object it is running on is in a good state, you can either delete the object, or, if the object cannot be deleted, you can forget the object. If the object is a tenant database, try restoring the database from a backup first. Forgetting a cloud object removes the object's metadata and makes it inaccessible in the cloud, but does not affect the object's system resources.

 See also