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SAP SQL Anywhere, on-demand edition 1.0 SP 6 » Troubleshooting and additional resources

Viewing diagnostic information for the cloud (Cloud Console)

Use the diagnostic log to view detailed information about errors or warnings appearing in the Events panel.

Prerequisites

You must have the AlterCloud privilege.

Context

The Console only displays one page of the diagnostic log at a time. To view the diagnostic log in its entirety and/or save it to a local file, use the ETD File Management utility (dbmanageetd).

The syntax for cloud diagnostics searches is as follows:

  • severity

    Filters the search by event severity. Valid severity levels are critical, error, warning, information, and debug.

  • host

    Filters the search by host name. Separate multiple values by commas.

  • eventtype

    Filters the search by event type. Separate multiple event types by commas.

  • time

    Filters the search by time range. Valid time ranges are pasthour, yesterday, and today.

  • start

    Retrieve log entries starting from this time. The format is YYYY-MM-DD,hh:mm:ss.

  • end

    Stop retrieving log entries after this time. The format is YYYY-MM-DD,hh:mm:ss.

  • containing text

    Filters the search to entries containing the specified text.

Procedure

Choose one of the following:
Option Action
View diagnostic information for a specific event
  1. Navigate to the Events panel.

  2. Under Completed Events, click an event and click Start of the navigation path Other actions Next navigation step View diagnostics log End of the navigation path.

  3. After being redirected to the Diagnostics Log panel, click Search.

View diagnostic information for a specific type of event
  1. Navigate to the Diagnostics Log.

  2. Click Edit.

  3. Specify your search values and click Start of the navigation path OK Next navigation step Search End of the navigation path.

Results

The diagnostic information is generated and appears on the Diagnostic Log panel.