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To see the values for the Utilization Graph, and to customize the output, click Tools » Options and open the Graph tab. This tab identifies the Utilization Graph queues by color, and allows you to customize the graph.
TCP/IP Work Queue This queue represents work done by the low-level network layer in the MobiLink server. This layer is responsible for both reading and writing packets from and to the network. The queue is full of read and write requests. It grows when it gets notified of incoming data to read off the network and/or when told by the stream worker to write to the network.
If this queue gets backed up, it is usually due to a backlog of either reads or writes—sometimes both but usually one or the other. Reads can get backed up if the server is using a lot of RAM and memory pages are being swapped in and out a lot. Consider getting more RAM. Writes can get backed up if the network connection between the clients and server is slow. If this queue is the only queue that is backed up, look at the CPU usage. If CPU usage is high, suspect read/memory problems. If CPU usage is low, you may have slow writes. Consider using a faster network.
Stream Work Queue For version 10 clients only. This queue represents work done by the high-level network layer in the MobiLink server. This layer is responsible for higher-level network protocol work such as HTTP, encryption, and compression. This queue grows when lots of reads come in from the TCP/IP layer and/or when lots of write requests come in from the Command processor layer. If this queue is the only queue that is backed up, consider removing some network protocols, such as HTTP or compression. If this is not possible, consider reducing the number of concurrent synchronizations allowed using the -sm option.
See -sm mlsrv12 option.
Heartbeat Work Queue This queue represents the layer in MobiLink server that is responsible for sending pulsed events within the server. This layer is responsible, for example, for triggering the one-per-second pulses of samples to the connected MobiLink Monitors.
It is highly unlikely that this queue gets backed up so it is not visible by default.
Command Processor Work Queue This represents work done by the MobiLink server to both interpret internal MobiLink protocol commands and apply these commands to the consolidated database. This queue grows when lots of requests come in. Request types include synchronization requests, Listener requests, mlfiletransfer requests, and so on. The queue also grows when the consolidated database is busy working on synchronizations, yet more synchronization requests keep coming in.
If this queue is the only queue that is backed up, look at the CPU usage. If CPU usage is high, the volume of requests may be too high. Consider reducing the number of concurrent synchronizations allowed, using the -sm option. If CPU usage is low, look to improving the performance of the consolidated database.
See -sm mlsrv12 option.
Busy Database Worker Threads This value indicates how hard the MobiLink server is pushing the consolidated database. Each unit in the value represents a database worker thread that is doing something in the database. There is no distinction between inserts, updates, deletes, or selects. When this value is zero, the server is not operating on the consolidated database.
When this count is high (when it is close to the maximum set with the mlsrv12 -w option), the MobiLink server is pushing the consolidated database as hard as it can. In this case, if your throughput is satisfactory, there is nothing to do. If your throughput is not satisfactory, consider increasing the number of database worker threads via the -w option. Note that a higher -w value leads to greater contention between connections. This is particularly bad when all connections are performing uploads, so you may need to use the mlsrv12 -wu option to set a lower limit for database workers doing uploads. If you cannot seem to find settings for -w and -wu that provide adequate throughput, examine your synchronization scripts for possible contention issues. Finally, you can consult your RDBMS documentation for ways to improve the overall performance of your consolidated database.
OE Work Queue This represents the size of the Outbound Enabler (OE) queue. The queue size is proportional to the network I/O activity between the MobiLink server being monitored and the Relay Server(s).
Notifier Work Queue This represents the size of the Notifier work queue. The queue size increases if the consolidated database is slow to respond with the results of the Notifier's queries.
The Notifier's queries for Remote Tasks are very simple, but may return many rows in large deployments. The queue size is proportional to the length of time it takes the Notifier to retrieve the Remote Task notifications.
Dynamic Cache Work Queue This queue represents the length of time it takes to perform dynamic cache sizing. This line is hidden by default.
This column tells you the current scale for each property.
The vertical scale on the Utilization Graph always goes from 0 to 100. This represents zero to one hundred percent of the scale. Each value has its own scale. By default, all scales are 5, meaning that values are expected to be in a range of 0 to 20, scaled (by 5) to the range 0 to 100. If a value becomes greater than 20, the scale is automatically adjusted such that the largest value is at 100.
To determine the maximum value in the display, divide the scale into 100. For example, if the TCP/IP work queue scale is 2.381, then the maximum value is ( 100 / 2.381 ) = 42. The actual maximum isn't usually important. What is important is that values towards the top of the graph are approaching the largest currently-known value for the given property—in other words, the peak load for that property as observed in the current monitoring session.
When the graphs are consistently towards the top of the display and you notice that synchronization throughput is down, you may have a performance problem that needs investigation. Similarly, if one or more values creeps upward over time without diminishing, then there is likely a performance problem. note that the graphs may often be towards the top of the display with MobiLink server performing well. This just means that MobiLink server is busy and doing its job well.
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